Vacancy Details

Description

The Opportunity:

We have an exciting opportunity for 2 X Student Money Advisers to join the University of Chester’s Student Services department
With a range of support offered across our sites, our Financial Support service provides a central place for information, advice and guidance about key financial areas which can impact a student’s university experience.

Working as a Student Money Adviser you will join a busy student facing team to support with a variety of money related areas:
•    Financial Hardship
•    Funding 
•    Money Management skills 
•    Debt management 

You will need to be calm and confident, with strong communication skills as the support we provide can range from advising on effective money management tools through to more complex issues which require immediate support.
This role would particularly suit you if you are passionate about delivering exceptional service and support, and have experience in:
-    Working in a busy financial support environment e.g. financial services, advice and guidance 
-    Investigating and managing complex enquiries from initial contact through to resolution or referral

The Benefits
We recognise our success depends upon the contribution and dedication of our talented staff. In return, we have a competitive benefits package available, including:  
•    Competitive rate of pay with annual increments within the grade
•    Generous annual leave entitlement with opportunities with options to join our flexi scheme  
•    Excellent staff pension scheme   
•    Access to continued personal, professional and career development   
•    Health & fitness facilities on site, including agym and swimming pool  
•    Free parking on site
•    Access to staff networks, for example, Women’s, Disabled, LGBTQ+, REACH, Parents’, Men’s, Carers and Menopause
•    24/7 Employee Assistance Programme support
•    Cycle to Work scheme (subject to eligibility)
•    Discounts and employee benefits
•    Training on a number of key areas 

We encourage applications from a diverse range of applicants.

At this time we are looking for applicants able to work full-time (Monday to Thursday 9am to 5.30pm, Friday 9am – 4.30pm) based at our Exton Park campus in Chester. 

To apply, please download and complete the 'Employment and Education Details Form'. Please clearly outline on your application how you meet all of the essential criteria from the downloadable job description/person specification. 
The closing date for applications is Midnight on Friday 19th July 2024 and interviews will be held in person, date TBC.